Avoiding the High Cost of Missed Connections

Everyone Communicates, but few Connect

Half-Day to Two-Day Workshop

This workshop is designed to help the audience avoid the five most common reasons presenters fail to connect with their audiences.

Options for this customizable workshop

Message: Content that is clear, concise, compelling, and customized

  • Four questions to answer to help you know what to say and how to say it

  • A four-step process to ensure you’re perceived an expert, not a know-it-all

  • How to be concise when your slides are not

Delivery: How to increase perceived confidence, competence, and expertise

  • The most common, and destructive, myth of delivery

  • The eye contact secret for enhancing interpersonal engagement

  • Three steps to stop reading slides and to start reading your audience

  • Immediate executive presence through three body language imperatives

Interactivity: Increasing audience engagement and speaker control

  • Three strategies for staying in control—getting back on track with tact

  • Strategies for drawing out reluctant participants without embarrassment

  • The ART of Q&A mastery when the heat is on

  • Five tips for handling difficult, disagreeable, or hostile participants

  • Six tips for creating interactivity during a virtual presentation

Visuals: Developing PowerPoint slides that enhance retention and action

  • The single most important visual aid and how to use it for ultimate impact

  • Four characteristics of slides that double retention

  • PowerPoint tricks to improve busy slides that can’t be changed

  • Developing slides that keep virtual audiences engaged

Messenger: Strategies for increasing the perceived credibility of a speaker

  • The two secrets for building immediate rapport with any audience

  • Increasing perceived competence through emotional intelligence

  • Listening skills that will make you more persuasive

  • Why being interested precedes interesting

  • The four perception imperatives for inspiration

Our Process

  • We get learners involved—we avoid purely didactic training

  • We apply all strategies and skills to real-world presentations that participants bring with them

  • Ideally, we apply the skills to upcoming presentations to create a positive future feedback loop to reinforce the value of the training